Once a session is scheduled and paid for, cancellations for the session must be submitted to us at least 24 hours in advance. If a 24-hour notice is not submitted, no refund will be given. If the Tutor or C E Mitchell Tutoring Services LLC is notified within 24 hours, then the student has the option of either having the payment refunded or it can be applied to the next scheduled or rescheduled session.
A student may be able to reschedule a session if the notice is submitted to the Tutor within 24 hours. However, the time and date must be agreed upon by both parties. When a session is rescheduled, it must be at least the same amount of time as the previous canceled session.
If a student does not attend a scheduled session and fails to notify the Tutor or C E Mitchell Tutoring Services LLC within 24 hours, then no refund will be given. If a student fails to notify and attend at least (3) sessions, the student will be subject to immediate termination